Description
To provide you with faster and more proactive IT support, we use GoTo Resolve, a remote management and helpdesk platform. We implement this service on all machines we manage and will continue to do so to help support you more quickly.
What This Means for You
This new technology allows our team to remotely manage your systems more efficiently. Key benefits include:
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Faster Support: We can securely and instantly access devices to troubleshoot issues without needing to travel on-site.
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Proactive Maintenance: The system enables us to perform regular system maintenance, including critical operating system and software updates, keeping your devices secure and running smoothly.
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Lower Overall Costs: By reducing the need for physical site visits, we can resolve issues faster and lower the overall costs associated with IT administration.
Billing Information
To cover the licensing for this enhanced service, there will be a minimal additional charge of $6 per device, per month. These charges will be clearly itemized on your regular invoice and billed through as a Subscription Services.
We are confident that this small investment will significantly improve the reliability of your systems and the speed of our support.
Please feel free to reach out if you have any questions.
Install Windows / MacOS Management Client: CLICK HERE
For Android: CLICK HERE
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